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Warehouse Associate

PURPOSE

The Warehouse Associate expedites outgoing orders, routes incoming shipments, and maintains the general organization of the warehouse. This position provides excellent customer service via telephone and email to provide information on products, orders, returns, and related issues.


STRUCTURE

  • FSLA: Nonexempt
  • Status: Full Time, Benefit Eligible
  • Compensation: $15/hour
  • Reports To: Warehouse Manager
  • Schedule: Regular Office Hours

 

WHAT YOU WILL DO

Shipping and Receiving

  • Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
  • Receive and process warehouse stock products (pick, unload, label, store)
  • Receive and process exchanges and returns
  • Perform inventory controls and keep quality standards high for audits
  • Provide excellent customer service via phone and email
  • Research, analyze, and respond to routine and complex order status inquiries
  • Repackage inventory as needed

Support warehouse operation

  • Maintain the cleanliness and organization of the warehouse
  • Communicate with internal teams and upper management, relaying special order requests, customer concerns, product issues, or opportunities to the proper team member
  • Ensure that health, safety, and security rules are followed

MUST HAVE

  • High School Degree
  • Previous experience in warehouse, logistics, customer service, or order fulfillment
  • Extraordinary customer service
  • Basic mathematics and financial knowledge
  • Basic knowledge of operating personal computers, POS systems, and various software packages including MS office
  • Reliable and professional
  • Friendly and engaging with all types of people
  • Enthusiasm for a fast paced, high growth working environment
  • A creative mind with an ability to take initiative and be resourceful
  • A passion for the outdoors and the beneficial role it plays in people’s lives
  • The commitment to maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives

 

    NICE TO HAVE

    • Coursework or degree from a college or university
    • Experience in the outdoor or fashion industries
    • Experience using Shopify and/or Shipstation

     

    PHYSICAL REQUIREMENTS

    • Extensive standing, lifting, walking
    • Must be able to traverse and access all areas of the warehouse
    • Must be able to lift up to 50 pounds at times.

     

    THE PERKS

    • A creative, fun, and dynamic work environment in beautiful Portland, OR
    • Employee discounts on incredible Snow Peak gear
    • Health, Dental, PTO, and Retirement Benefits

       

      INTERESTED?

      If this sounds like a good fit for you, please send your resume and a cover letter to employment@snowpeak.com.  Tell us about the unique value you offer Snow Peak. 

      Candidates from diverse backgrounds are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age.