Part-Time Retail Associate

Essential Function:
Serve as a brand ambassador for the company by providing our customers with a pleasant and unique experience. As a brand ambassador, the Retail Associate is knowledgeable in the brand and products, can generate sales by engaging and connecting with customers, and offers support while maintaining a positive experience with the customer.

Essential Responsibilities:

  • Demonstrates a “customer first” mindset and is accessible at all times to ensure every customer has a great experience
  • Drive customer service and increases sales through a service mindset in the fashion and outdoor industry
  • Connect with customers by asking open-ended questions to assess needs and make relevant merchandise suggestions
  • Speak with knowledge and confidence to customers about styles, fit, fabrics, price and trends
  • Drive store sales by suggesting additional items to customers to meet their needs and wants
  • Process customer transactions efficiently and accurately, with knowledge of store policies and cash handling
  • Promote a safe working and shopping environment, maximizing the customer and employee experience
  • Maintain the sales floor, fitting rooms and cash wrap areas to meet brand standards
  • Contribute to a positive working environment (respectful, responsible and team oriented)
  • Provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions

Qualifications

Education: High school diploma

Experience: Minimum of 2-years of retail experience

Specialized Knowledge, Skills and Abilities:

  • Experience working with POS systems such as Lightspeed (Preferred).
  • Excellent organization skills
  • Ability to demonstrate strong customer focused service
  • Ability to communicate effectively with customers and employees
  • Ability to receive feedback and take action when appropriate
  • Ability to follow written and verbal instructions and meet deadlines on tasks/projects
  • Retail industry experiences
  • Understanding of an outdoor lifestyle and trends in outdoor apparel and fashion

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, sit, and use hands and fingers, handle, or feel objects or tools. The employee is required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel or crouch. The employee must be able to engage in repetitive motion using wrists, fingers and hands. The employee must be able to lift at least 30 lbs and push, pull, or drag up to 50 lbs.

    The Perks:

    • Relaxed and fun workplace environment
    • Discount on in-house brand and 3rd party brands

     


     Please send Resume and Cover Letter to jobs@snowpeak.com