Personalize select items from Snow Peak's assortment of legacy-grade titanium and enjoy customized drinkware that will last a lifetime.
Products Available for Customized Engraving Include:
- Ti-Double 450 Mug (MG-053R)
- Ti-Single 450 Cup (MG-043R)
- All engravings for mugs will be placed directly opposite of the Snow Peak logo, centered.
- Snow Peak USA offers customized text engraving that meets the required specifications below.
Character / Font / Spacing / Count:
- Adobe Garamond Pro Regular
- 12pt font
- The laser engraving appears as black text
- Spacing between characters is 1.5pt
- The character limit is 15 characters per line, with a 2-line max
- Online orders require 2-3 weeks for completion before shipping.
- From our website, shop either the Ti-Double 450 Mug or Ti-Single 450 Cup. Please select the “Customize It” button and complete the prompts as directed.
Terms of Laser Engraving Service
1. The letters, numbers, and symbols entered on the online form will be engraved. The customer is responsible for reviewing and editing before placing their order. Snow Peak USA will not grant exchanges or refunds due to user input error. All sales are final.
2. Depending on product availability, we may not be able to meet the delivery date initially specified. In this instance, we will determine another solution on a case-by-case basis. Please allow for three weeks to complete the engraving, plus shipping time.
3. The customized engraving process begins immediately after the order has been placed. Edits, cancellations, and/or refunds must be made within 24 hours of when the order was placed.
4. Use of this service may be refused if the contents of printing are deemed offensive, vulgar, or controversial, at the sole discretion of Snow Peak USA staff.
5. The final color of the engraving may differ from the images shown due to the nature of the laser engraving equipment and titanium alloy.
6. All products engraved by Snow Peak USA remain covered by the lifetime guarantee. This does not cover misuse, abuse, or improper use. Replaced or repaired items under warranty will not be re-engraved. Defective products will be replaced and redone. For more information, please see Snow Peak’s Guaranteed for Life policy.
7. Delivery may be delayed due to unforeseen mechanical complications. In these instances, we will determine a solution on a case-by-case basis.
8. Size, format, number of characters, and position of the characters are determined by the preset conditions specified by Snow Peak USA.
What products are available for customized engraving?
What is the standard production process, and how long does it take?
Online orders require 2-3 weeks for completion before shipping.
Can I engrave both sides of the mug?
No. All engravings for mugs and/or cups will be placed directly opposite of the Snow Peak Logo, centered.
How do I order an engraved item?
Is it possible to engrave my own logo, images, symbols?
No, Snow Peak USA can only engrave text messages at this time.
Can I send my own Snow Peak products in to be engraved?
Snow Peak USA is only offering custom engraving on new products at this time.
How many letters/characters can I have engraved?
The character limit is 15 characters per line, with a 2-line maximum.
Can you rush production?
Unfortunately, rush production is not available, though we will do our best to be efficient in the processing of your order.
Can I edit my custom order?
We allow edits, cancellations, and/or refunds made within 24 hours of when the order was placed.
What is the Snow Peak return policy on engraved items?
All sales are final for custom engraved items.
All products engraved by Snow Peak USA remain covered by the lifetime guarantee. This does not cover misuse, abuse, or improper use. Replaced or repaired items under warranty will not be re-engraved. Defective products will be replaced and redone. For more information, please see the Guaranteed for Life policy.
Can I ship engraved products internationally?
Yes, the customer will need to pay for international shipping and handling.
Can I review my design before the engraving begins?
Snow Peak USA will provide a real-time mockup of the engraving on the mug, which will serve as a visual review point.
For any bulk engraving requests, please contact our Customer Service team at email@example.com.