Our customer service hours are Monday through Friday from 9 - 5 PM PST. Please fill out the contact form below or call us at 503-697-3330, ext. 122, during our regular business hours. Inquiries will receive a response within 24 hours excluding weekends.

In an effort to prioritize the health and safety of our community and slow the spread of COVID-19, both Snow Peak USA retail locations are closed at least until March 29.  Customer service will remain accessible. Learn more about our response here.

New York Store

59 Crosby Street,
New York NY 10012

Portland Store

410 NW 14th Ave.
Portland OR 97209